Terms of service
Terms & Conditions
Last updated: August 8, 2026
Welcome to Nordicardetail. These Terms & Conditions govern your use of our website and the purchase of products through our online store.
By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.
1. About Nordicardetail
Nordicardetail operates this online store and website, offering automotive products including car care, detailing, polishing, paint protection, waxing, cleaning products, tools, diagnostic equipment and tuning-related products.
Our online store is powered by Shopify, which provides the e-commerce platform used to operate our store.
For questions regarding these Terms, please contact us at:
Email: william.tmi.bjork@gmail.com
2. Using Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of the website.
- Copy or reproduce our content without permission.
- Use automated systems to scrape or collect information from our website without authorization.
- Upload malicious software, viruses or other harmful material.
We reserve the right to restrict or terminate access to our Services where necessary to protect our website, business, customers or other users.
3. Products
We make reasonable efforts to ensure that product descriptions, images, specifications and prices are accurate.
However, product colours and appearance may vary slightly depending on your screen, device or lighting conditions.
Product availability, specifications and descriptions may change from time to time.
We reserve the right to discontinue products or limit quantities where reasonably necessary.
Nothing in these Terms affects your statutory consumer rights.
4. Product Information & Compatibility
Customers are responsible for ensuring that products are suitable for their intended use.
For automotive, diagnostic and tuning-related products, customers should carefully check:
- Vehicle make
- Model
- Year
- Engine
- Product compatibility
- Technical specifications
- Installation requirements
If you are unsure whether a product is suitable for your vehicle, please contact us before purchasing.
Nordicardetail does not guarantee compatibility where the customer has provided incorrect or incomplete vehicle information.
5. Orders
When you place an order, you are submitting a request to purchase the selected products.
After placing your order, you will receive an order confirmation by email.
We reserve the right to cancel or refuse an order in circumstances such as:
- Product availability issues
- Incorrect pricing caused by a technical or human error
- Suspected fraudulent activity
- Incorrect customer information
- Other circumstances where fulfilment is not reasonably possible
If we cancel an order after payment has been made, the amount paid for the cancelled order will be refunded.
6. Prices & Payment
All prices displayed on our website are shown in the applicable currency.
Prices may change at any time, but changes will not affect orders that have already been accepted.
Any applicable taxes, shipping costs or other charges will be displayed during checkout where required.
Payments are processed through the payment methods made available at checkout.
You are responsible for providing accurate billing and payment information.
7. Shipping & Delivery
We aim to process and ship orders within the estimated time stated on our website.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather or other unforeseen events.
If an order is significantly delayed, please contact us so that we can investigate the shipment.
Nothing in this section limits your statutory rights regarding delivery under applicable consumer law.
8. Right of Withdrawal & Returns
Customers within the European Union generally have a 14-day right of withdrawal when purchasing goods online.
Please see our Returns & Refunds Policy for detailed information about how to exercise your right of withdrawal and return an item.
Return shipping costs are normally paid by the customer when exercising the right of withdrawal, unless otherwise required by applicable law or the return is due to an incorrect, damaged or defective product.
Products should be returned in accordance with our Returns & Refunds Policy.
Your statutory consumer rights are not affected by our return policy.
Returns & Refunds:
9. Defective or Incorrect Products
If you receive a product that is defective, damaged or different from what you ordered, please contact us as soon as possible.
We will assess the issue and provide an appropriate solution in accordance with applicable consumer protection legislation.
Nothing in these Terms limits your statutory rights regarding defective products.
10. Intellectual Property
All content on the Nordicardetail website, including but not limited to:
- Logos
- Brand names
- Product descriptions
- Graphics
- Images
- Videos
- Text
- Website design
- Icons
- Layouts
is owned by Nordicardetail or used with appropriate permission/licensing.
You may not copy, reproduce, distribute, modify or commercially use our content without our prior written permission, except where permitted by applicable law.
The Nordicardetail name and logo may not be used without permission.
Third-party trademarks belong to their respective owners.
11. Third-Party Services
Our website may use third-party services such as:
- Shopify
- Payment providers
- Shipping providers
- Analytics services
- Marketing services
- Customer support tools
These services may have their own terms and privacy policies.
We are not responsible for the independent policies or practices of third-party services.
12. Links to Third-Party Websites
Our website may contain links to third-party websites.
These links are provided for convenience. Nordicardetail does not control or guarantee the accuracy, availability or security of third-party websites.
You access third-party websites at your own discretion and should review their terms and privacy policies.
13. Reviews & Customer Feedback
If you submit a review, comment, image, suggestion or other content to Nordicardetail, you confirm that:
- You have the right to submit the content.
- The content is accurate to the best of your knowledge.
- The content does not violate the rights of another person.
- The content does not contain unlawful, abusive or harmful material.
By submitting content, you grant Nordicardetail permission to display and use it in connection with our website and marketing, subject to applicable law.
We reserve the right to remove content that is unlawful, misleading, offensive, fraudulent or otherwise inappropriate.
14. Tuning & Performance Products
Certain products sold by Nordicardetail may be intended for diagnostic, tuning, performance or other automotive purposes.
Customers are responsible for using such products responsibly and in accordance with applicable laws and regulations.
Some modifications may affect:
- Vehicle emissions
- Roadworthiness
- Safety
- Insurance
- Warranty
- Vehicle registration
- Legal use on public roads
Customers are responsible for ensuring that modifications and products are legally permitted for their intended use.
Nordicardetail does not represent that every tuning or performance product is legal for use on public roads in every jurisdiction.
Always check applicable local laws before installing or using such products.
15. Prohibited Use
You may not use our website to:
- Commit unlawful activities.
- Attempt to defraud Nordicardetail or other users.
- Upload malicious code.
- Attempt to bypass website security.
- Scrape or copy website content without permission.
- Impersonate another person or business.
- Interfere with the website or its infrastructure.
- Misuse customer accounts or payment systems.
We reserve the right to take appropriate action where these Terms are violated.
16. Accuracy of Information
We aim to keep all information on our website accurate and up to date.
Occasionally, errors may occur, including errors relating to:
- Product descriptions
- Prices
- Availability
- Shipping information
- Promotions
- Product specifications
If a significant error is discovered, we reserve the right to correct the information and, where appropriate, cancel an affected order and provide a refund.
This does not affect your statutory consumer rights.
17. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
To the maximum extent permitted by law, Nordicardetail is not responsible for losses that could not reasonably have been expected to result from the use of our website or products.
Nothing in these Terms limits your statutory rights as a consumer, including rights relating to defective goods, consumer guarantees or other mandatory protections.
18. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, Services or applicable legislation.
The latest version will always be published on this page, together with the relevant “Last updated” date.
Your continued use of our website after changes are published means that the updated Terms will apply to future use of the Services.
19. Governing Law & Consumer Rights
These Terms are governed by the applicable laws of the country in which Nordicardetail is legally established, subject to mandatory consumer protection laws that apply to you.
If you are an EU consumer, nothing in these Terms is intended to remove or restrict rights that cannot legally be excluded under applicable consumer protection legislation.
20. Contact
If you have questions about these Terms & Conditions, please contact us:
Nordicardetail
Email: william.tmi.bjork@gmail.com
For returns, please refer to our Returns & Refunds Policy.